The Innovation Trap: When Consensus Becomes the Enemy
- Bonny Van Rest
- Jul 22
- 3 min read
Updated: 4 days ago

When Agreement Gets in the Way of Innovation
Everyone loves alignment. It feels productive. Safe. Responsible. And in most organizations, it’s the gold standard for moving forward.
But when it comes to innovation, alignment isn’t always your friend.
Seeking consensus too early can stall bold thinking, water down transformative ideas, and leave teams stuck in the comfort zone. Research shows innovation often dies not because the idea wasn’t good—but because too many people needed to say yes.
So where do we draw the line between useful collaboration and creativity-killing consensus?
Is Consensus the Real Killer of Innovation?
“Consensus kills innovation” makes a great headline, but it oversimplifies the truth.
Yes, innovation thrives on friction. Charlan Nemeth found that dissent, even when it feels “wrong”, sparks deeper, more creative thinking. HBR warns that too much harmony can kill performance. And Irving Janis’s classic groupthink theory reminds us that over-alignment can lead to safe, underdeveloped ideas that never stretch beyond the status quo.
But there’s another side.
Aligned collaboration can actually fuel innovation, when timed right. A Stanford study by Sutton & Rao emphasizes that even great ideas fail without adoption, which hinges on buy-in. IDEO and Rotman found that cross-functional alignment leads to more original and feasible solutions. And Amy Edmondson’s work on psychological safety shows that trust and clarity unlock risk-taking and contribution.
So, no. Consensus isn’t the killer. Consensus at the wrong time is.
➡️ Insight 1: Innovation thrives on friction
Too often, teams rush to align before ideas have a chance to breathe. The result? Innovation gets sanded down until all the sharp, breakthrough edges disappear.
Let's be clear: early-stage innovation needs tension.
What to do instead:
In early stages, design for disagreement.
Invite competing perspectives and messy questions.
Try tools like red team/blue team or pre-mortems to stress-test ideas.
Protect the messy middle. Don't rush to refine too soon.
➡️ Insight 2: Why Consensus Still Matters, Later.
Here’s the twist: consensus becomes critical—after the bold idea is born.
Innovation rarely fails in concept. It fails in adoption. Once you’ve stretched the idea far enough, you need people to believe in it, support it, and build it with you.
What to do instead:
In the activation phase, shift from divergence to convergence.
Align around the “why,” not the “what.”, tailoring the approach to each person’s style preferences.
Use storytelling and shared purpose to build emotional connection.
Bring the right people in, not to dilute the idea, but to amplify it.
➡️ Insight 3: Disagree and Commit
Jeff Bezos championed “have backbone: disagree and commit" (originally introduced by Scott_McNealy at Sun Microsystems) as a leadership principle at Amazon. Dissent has its place, but so does decisive action.
This echoes Patrick Lencioni’s view:
Consensus-based decisions = groupthink, delayed action
Commitment-based decisions = open debate, followed by unified execution
Innovation needs brave leadership. Not everyone will agree. That’s okay.
Try this:
In the execution phase: move, even if not everyone agrees.
Set expectations from the start: who decides, who contributes, who’s informed.
Normalize strong opinions, loosely held.
Reinforce that disagreement is a sign of engagement, not disloyalty.
Don’t Kill the Idea Before It Has a Chance
The big idea here? It’s not consensus that kills innovation; it’s consensus at the wrong time.
In the early stages, welcome dissent and clashing ideas.
In the activation phase, build consensus around purpose and direction.
In execution, commit and go—even if not everyone is on board.
So, if you're leading innovation, ask yourself:
“Are you building for alignment, or building something new?”
Because bold ideas don’t need everyone to say yes. They just need someone willing to say “Let’s go.”
Want to explore this further?
Listen to our latest Momentum podcast episode on innovation—what fuels it, what stalls it, and how to move from big ideas to real impact.
コメント